ReferSurrey Refernet System

ReferSurrey is an online directory and referral system, which enables referrals to be made securely between a network of public and voluntary sector agencies across Surrey. As a system, it facilitates joined up working between agencies, by simplifying the referrals process, improving the visibility of services, and managing data sharing. It ensures that clients are contacted proactively by the agency they are referred to, helping them to get the holistic support they need. It also provides a way of tracking and recording outcomes across the whole referral system.
“To suddenly find yourself in real fear that you are not going to be able to feed your family, is terrifying. If you don’t know who to ask, you don’t know what’s out there, you don’t know what help is available, you’re just waving around in the dark hoping that someone will see you.” Ben, Community Commissioner, East Surrey Poverty Truth Commission

Our services

Addiction Advice & Support

Click here for agencies offering advice & support around drug or alcohol addiction.

View Addiction Advice & Support Agencies

Benefits Advice

Click here for agencies offering information and advice on welfare benefits and tax credits, including form filling, better off calculations, and appeals

View Benefits Advice Agencies

Community Services

Click here for agencies providing services to support community resilience, including community hubs and communal safe spaces that support people experiencing isolation as well as recreational activities and other community support groups

View Community Services Agencies

Debt Advice

Click here for agencies offering debt advice including assessment, financial statements, negotiation with creditors, ongoing casework and representation services

View Debt Advice Agencies

Employability Support

Click here for agencies offering Employability Support

View Employability Support Agencies

Employment Law Advice

Advice on all issues relating to employment - unfair dismissal, contracts of employment, disciplinary and grievance

View Employment Law Advice Agencies

Energy Advice & Support

Click here for agencies offering information and advice on energy efficiency, home insulation and how to pay less for electricity, gas and other utilities

View Energy Advice & Support Agencies

Family Services

Click here for agencies offering advice and assistance to families in need of wraparound support, including breakdown and mediation services

View Family Services Agencies

Financial Vulnerability Advice & Support

Click here for agencies providing advice and support to people in a vulnerable financial situation

View Financial Vulnerability Advice & Support Agencies

Food Advice & Support

Click here for agencies offering information & support around food.

View Food Advice & Support Agencies

Grant Support

Click here for agencies offering grant support for organisations

View Grant Support Agencies

Housing Advice & Support

Advice on all issues relating to housing - rent or mortgage arrears, eviction orders

View Housing Advice & Support Agencies

Mental Health & Wellbeing Advice & Support

Click here for agencies offering advice and support on mental health and wellbeing

View Mental Health & Wellbeing Advice & Support Agencies

Money Management & Budgeting advice

Click here for agencies offering budgeting advice to help people to manage their finances and make their income stretch further.

View Money Management & Budgeting advice Agencies

Physical Wellbeing Advice & Support

Click here for agencies offering advice and support on lifestyle changes and physical health & wellbeing

View Physical Wellbeing Advice & Support Agencies

Refugee Advice & Support

Click here for agencies offering advice and support for refugees

View Refugee Advice & Support Agencies

Volunteering Services

Click here for agencies providing support to volunteers and offering opportunities for people to become volunteers

View Volunteering Services Agencies